－BASIC ORDERING INFORMATION
When placing your orders, please note the following information that we must have:
1) Model Number 2) Quantity 3) Frame finish & Upholstery selection 4) Delivery routing 5) Desired Shipping Date
All prices (U.S. Dollars) are list prices F.O.B. DHC location and subject to change without notice.
Prices do not include taxes & shipping costs.
All quotations made by DHC FURNITURE, INC are valid for a period not to exceed 30 days unless extended in writing.
A deposit of 50% is required on all custom orders.
DHC FURNITURE, INC. warrants each product for one year after the date of shipment to be free from defects in
workmanship and material except as specifically excluded. The following are specifically excluded from the warranty:
Products that have been neglected, misused ,altered or repaired by any party other than DHC FURNITURE, INC, abuse
and any outside of ordinary usage. The warranty does not include upholstery materials. DHC FURNITURE, INC will not
be liable for any loss, damage or injury to persons or property after the products have been received ,inspected and
found to be in good condition and meeting the customers requirements.
DHC’s wood and metal product line is for indoor use only, and this warranty will not cover products exposed to the
elements such as water, direct sunlight, harsh, acidic agents or abrasives.
DHC FURNITURE, INC reserves the right to make changes at any time without notice in colors, materials, designs,
dimensions, specifications, equipment and prices.
Any warranty not explicitly stated herein are excluded and disclaimed by DHC FURNITURE, INC. without any limit
actions. All chair and barstools dimensions are approximate and will vary. Standard industry variation is one inch.
－ SHIPPING INFORMATION
All prices in the Price list are F.O.B. DHC FURNITURE, INC (CA), as indicated. Purchaser should advise preferred shipping
and routing with each order. If no such instructions are received DHC FURNITURE, INC will have the option to ship by
any method it deems appropriate and will not be responsible for the freight charges. All delivery dates are approximate
and orders shipped later than the scheduled delivery date are free from any penalties. All orders are subject to delay
or failure of delivery due to strikes or other labor difficulties, failure or delay of source of supply, transportation
difficulties, war, riot, fire, accident, compliance with government regulations, Acts of God, or other causes beyond
our control. All freight charges are billed as collect, unless otherwise specified.
－ HOLD ORDERS
Any orders held by DHC FURNITURE, INC for more than 30 days will be invoiced and must be paid promptly. After
30 days, a daily storage charge will be assessed.
Orders cannot be cancelled or changed without approval from DHC FURNITURE, INC. Customer is responsible for
all costs incurred prior to DHC FURNITURE, INC receiving cancellation or change.
No return products will be accepted for exchange, credit or repair unless prior written consent is given by DHC
FURNITURE,INC. Customer is responsible for all return freight charges. Unauthorized returns will be refused and
sent to the buyer freight collect. Custom special orders are not subject to return.
－ CARE & MAINTENANCE
In order to insure long-term durability, safety, and customer satisfaction it is necessary to perform periodic maintenance.
On a regular basis, no more than every 30 days, the end-user must inspect the furniture for structural integrity and solid
construction. Check all stress points and connections including screws, bolts, welds, brackets, wood joints, etc. Tighten
all attachments as needed including seats(wood or cushion) to frames, backs to frames, swivels, brackets, and glides.
In order to avoid injury take questionable furniture out of service immediately and contact DHC customer service for
DHC FURNITURE, INC requires a signed Resale Certificate with a resale number on file from
each customer. Sales made without a resale number will be charged the appropriate sales tax
required by law.
－ Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.